Questions to Help SERVPRO.

  1.  What is SERVPRO?
  2. What are we selling or offering? .
  3. What do we offer customers that others cannot?
  4. What is the major difference in “us” and our competitors?
  5. If you were a Customer who had never needed or known about Fire, water or mold cleanup and woke up to water in your home from a line break where would you search for help? 
  • Where would you turn to find a service provider? (Ex: google, yellow pages, etc)
  • What are the key words or phrases you would search with to find a company for any or all of our services? 

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